What are the benefits of starting with Mithi SkyConnect, regarding its simplicity?
Starting with Mithi SkyConnect involves:
- No upfront cost
- No software installations
- No tedious contracts
- No maintenance routines
- No monitoring schedules
- No hardware provisioning
- No elaborate planning
- No complex management
What makes Mithi SkyConnect change-ready?
Mithi SkyConnect is Elastic, Agile, and Open, featuring:
- Hybrid set-up
- Data portability
- Open standards
- Easy directory & application Integration
- Automate storage management
- Centralised application management console
- APIs & plugins
- Elastic store
How adaptable is the Mithi SkyConnect platform?
It offers easy integration with business applications via open/standard Protocols and APIs to help you create new experiences for your users.
What are the guaranteed performance and scalability features of Mithi SkyConnect?
Mithi SkyConnect offers high uptime, guaranteed and fast mail delivery with near zero false positives.
What kind of support is available for Mithi SkyConnect?
Complete lifecycle support is available directly from the OEM with tools for ticket tracking, a knowledge base to help you find solutions instantly, and a 24/7 helpdesk to ensure you get help when you need it.
How does Mithi SkyConnect automate communication and data management?
It streamlines operations with intelligent automation.
What are the legal, regulatory, and infosec compliance features of Mithi SkyConnect?
Mithi SkyConnect offers out-of-the-box compliance with regulatory guidelines from RBI, SEBI, IRDAI, and others. It is also compliant with infosec standards such as ISO27001 and SOC2.
What independent audits and automated assessments are conducted for Mithi SkyConnect?
Mithi SkyConnect undergoes regular independent security & VAPT audits, an annual AWS FTR review, and independent SOC 2 audit & ISO certification.
What data protection features does Mithi SkyConnect offer?
With the add-on Vaultastic, you can back up your critical email data and benefit from on-demand discovery, improved compliance postures, and reduced data loss/tampering risks.
What is the Service Framework for Mithi SkyConnect?
The service framework includes:
Automates information archival & management
- Free consulting & POC: Free solution consulting & free trial, to automated provisioning, data migration tools, fully managed service
- Documentation: Continually updated self-help resources like how-to steps, videos, pre-recorded pieces of training, and webinars to ensure you can do it yourself.
- Ticketing & 24X7 support: Ticketing and online support with a 24X7 help desk.
- Usage dashboard: Single pane of glass to access help desk, review product updates, usage stats and other notifications.
- Customer success assistance: Free consulting on cost optimisation, best practices and platform utilisation