FAQ Categories: Skyconnect

It is a cloud-native platform built on AWS, and for AWS with in-built disaster recovery. 

The system capabilities include:

• Auto monitoring
• Rapid recovery
• Extreme durability
• Built in site redundancy for DR
• Mail trace for the domain (admin control)
• Lightning fast email delivery latency < 1min
• Scalable services
• Adaptive routing
• 99.99% Uptime

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Mithi SkyConnect addresses stakeholder concerns as follows:

• CEO: Provides a Secure, Safe, Durable central information repository, is Governance & compliance-ready, backed by life cycle services, and offers a flexible pricing model.
• CFO: Features no upfront investment, pay-per-use billing, a 30% or lower TCO compared to in-premise setups, and cost optimization based on data usage.
• CIO/CISO: Offers zero hardware, maintenance, or management, an Administration/Management console, multi-layered security, data residency options, and is SLA-backed.
• Admin/Users: Provides a Powerful application manager, automation of user lifecycle management, APIs for application integration, compatibility with popular apps, and data portability.

Mithi SkyConnect features an AWS cloud-native archiving service, role-based access, desktop, mobile, and responsive web access (Baya 4). It is SLA-backed with built-in disaster recovery, offers Users, Groups, and Class of service for easy administration, self-service spam management with active quarantine reports, and canned responses, auto-responses, mail filters, and auto-signatures to boost productivity. 

Mithi SkyConnect helps businesses reduce risks and optimize costs by protecting against spam, malware, ransomware, phishing, and data loss while ensuring compliance, reliability, and near-zero disruption. It also improves visibility, control, and adaptability through integrated communication, role-based access, and simplified application and subscription management. 

Mithi SkyConnect + Vaultastic offers high resilience and adaptability, being Secure, Scalable, and Reliable, with reduced risk and improved dexterity. It is also adaptable and open. This scores over other alternatives:

• Public & Free use apps: High risk, Low control, with lack of security, low branding, low privacy, inadequate visibility, and lack of control.
• Private in-premise: Higher risk and complexity, with degrading performance, management load, high data loss risk, poor compliance, and expensive security.
• Hosted on shared resources: Low performance and reliability, with inadequate data protection, inadequate scalability, poor integrations, poor support, poor compliance postures, and inadequate security.
• Cloud SaaS: High cost, Low adaptability, with lack of flexibility & adaptability, high or rising cost, and inadequate compliance support.

Case studies highlight benefits for various industries:

• Manufacturing/Pharmaceutical & Chemicals: Cost-efficient and high-performance email service blocking spam and malware, enabling co-existence with Exchange/O365 and integration with ADS, resulting in savings of 30%+ in software subscription costs for over 3000+ users.
• Banking/Financial Services: Secure, reliable, and high-performance email service meeting Infosec, regulatory, and legal compliance needs, with efficient data management and accessibility for audits and investigations, supporting access over VPN for branch offices.
• General Business Use Cases: Zero maintenance and high availability email communication for business teams, with cost-efficient and high-performance email services that effectively block spam and malware. Solutions like SkyConnect + Vaultastic + ClrStream cater to over 700+ users, while SkyConnect alone serves over 1500+ users.

Mithi SkyConnect provides solutions such as:

• Automated data migration for legacy data & system migration.
• Cross-platform connectors and migration tools for fragmented data sources.
• Application management tools to onboard new users and define role-based usage for new users & role definitions.
• App-based reassignment of roles for reassignment of roles & managing user lifecycle.
• Regular security & compliance upgrades for new security risks.
• AutoScale and elastic storage for growing email usage & storage.
• Automated movement of inactive data to low-cost storage for rising costs of email storage.
• Archive to Vaultastic for E-Discovery and data sharing when performance degrades and locating data is hard.
• Integration with Ideolve for improved team collaboration to address productivity drops due to email clutter.

Mithi SkyConnect is trusted by leading enterprises and is ISO and SOC certified, holds 4.7/5 ratings, and is AWS powered. It is recognized for being a mature product at reasonable pricing, a reliable email system co-existing with MS Exchange, a robust messaging platform with zero maintenance, a hybrid email solution that scales, easy-to-use and effective software, freedom from infrastructure maintenance, best-in-class enterprise messaging and collaboration, good customization and performance, a good product at a great price, a reliable mailing solution, and reliable email and collaboration software.