Mithi distinguishes itself in providing email & collaboration solutions that can help substantially lower costs & improve productivity. Based on Open Source Software (OSS) platform, Mithi Connect Server provides a collaboration solution for the enterprise, that's Secure, Adaptable & Easy to maintain and manage. While, it's Open architecture provides maximal flexibility to configure the solution to suite the specific needs of an enterprise.
The solution requires lower up-front investments,enabling enterprises to create an efficient and low cost messaging and collaboration infrastructure to improve workplace productivity.

The company's strength lies in it's deep understanding of the software products business. Since it's inception Mithi has been working on building it's business around creating high quality software products.

Built using Open Standards and Open architecture the software provide maximal flexibility to configure the solution to suite the specific needs of an enterprise.

Following the success of it's award winning products, Mithi has acquired nearly 200 enterprise customers for it's Connect server collaboration solution, since it's launch in 2003, across multiple vertical segments such as Health Care, R&D establishments, Financial Institutions, Educational institutions, Government, Software, Defence, Manufacturing, Banks, NGOs, Agro industries, Logistics, Media, Internet Service Providers etc. Customers such as United India Insurance Company, the Aditya Birla Group, Indian Bank, Kalyani Steels, Tata Projects, HCL infinet, First Source, ITC e-choupal etc. Installations spanning over 40 cities in India and abroad are maintained, monitored and managed remotely from Mithi's support center at Pune. The product has successfully complemented (and sometimes replaced) existing set-ups having Microsoft Exchange, Lotus Notes, iPlanet, etc. The company works with technology partners such as Intel, Red Hat, Sun Microsystems to make its product available on the popular high performance platforms and with Systems Integration (SI) partners (HCL, PCS, Wipro, CMC, ECIL, CDAC etc.) for a scalable sales, implementation and support channel for it's product

Mithi is jointly managed by the 4 co-founders having over 15 years of experience each and supported by an active advisory board. The founding members have deep experience in the software industry and lead the product development, consultancy &; marketing efforts at the company.

The company has been through three different ventures over its life.
Its first and very successful venture was the creation of the word processing and publishing software LEAP for Indian languages (developed jointly with CDAC). Mithi's key contribution in creating this software was to make it easy for users to work with Indian languages on their PC and creation of world-class off-the-shelf software. The product pushed up the popularity of use of Indian language on the PC many-folds. LEAP has an estimated user base of over 5,00,000 users that include customers such as RBI, MTNL, IOCL, Income Tax, Ministry of External affairs, BoI, BoB, Allahabad Bank, PNB, Indian Railways, Govt. of Maharashtra, GAIL, LIC, Oriental Insurance, Indian Parliament, HPCL, BPCL etc.
Its second venture was the creation of tools to help create web based applications in local language on both the Windows and Linux platform. The product named India Interactive, was used in some very prestigious and award winning e-governance and Not-For-Profit IT projects in Andhra Pradesh, Maharashtra, Madhya Pradesh, Chhattisgarh, Karnataka, Tamil Nadu, Gujarat, etc.

Mithi's path breaking work has been extensively covered in hundreds of articles by leading regional, national and international media publications. Some of these include India Today, Times of India., Indian Express, Financial Express, Outlook, India abroad, Malayalam Manorama, Daily Thanti, Eenadu, PCQuest, Computers Today, Asian age, Deccan Herald, Hindu, Hindustan Times, Siyasat Delhi, Business Standard, Navbharat Times, Gujarat Samachar, Sandesh, Sakal, Star News, Zee News, Doordarshan, TMG, and Aaj Tak etc.

The company was largely self-funded in the first phase of its existence from 1991-1999. In the 2nd phase (starting late 1999), the company sought VC investments to build Indian language software for web applications and low cost messaging and collaboration software. The company received funds from private investors and institutional funds such as the National Venture Fund for Software and IT Industry (NFSIT), set up by IDBI and SIDBI in association with Ministry of Information and Communication Technology (MICT), Government of India, and was successful in creating world-class software (India Interactive and Connect Server) on extremely tight budgets (at approximately 5-10% of the cost of building such solutions anywhere else in the world).